Contact Us

LET’S TALK.

Questions about your order, sizing, colors, letters, charms, or how to build your own look?

We’re here to help.

Whether you’re choosing your first base collar, mixing a new word, or just want to ask us something before you order, send us a message and we’ll get back to you as soon as we can.

Customer Support

Email:
furvow.store@outlook.com

What can we help with?

  • Order questions
  • Shipping & delivery
  • Returns & exchanges
  • Collar sizing
  • Letters & charms
  • Product availability
  • Custom combinations
  • General questions

Before You Message

If you’re contacting us about an existing order, please include your order number and the email address used at checkout so we can help you faster.

Response Time

We usually reply within 1–2 business days.

One More Thing

Got a combination you think we should make?

A word, charm idea, color, or future drop you’d love to see?

Send it our way.

FUR VOW is built around expression, and we’re always interested in what you want to create next.

Your pet. Your rules.