Shipping policy

Shipping Policy

Last updated: August 2026

We are excited to bring customizable pet accessories to pet owners around the world.


Processing Time

Orders are typically processed within:

3–7 business days

Personalized orders may require additional processing time due to customization.


Shipping Time

Estimated delivery:

United States:
7–15 business days

International:
10–25 business days

Delivery times may vary due to customs, holidays, or carrier delays.


Tracking Information

Once your order ships, you will receive a tracking number by email.

Please allow several days for tracking information to update.


Customs & Duties

Customers are responsible for any customs fees, taxes, or import charges required by their country.